Internet-wide DNS issues

Incident Report for Greenhouse

Resolved

Greenhouse and all related dependencies continue to perform normally, so we'll mark this issue as resolved. Additionally, we have taken steps to limit our exposure to this type of disruption in the future. We apologize for the inconvenience and appreciate your patience during this issue.
Posted Oct 21, 2016 - 15:49 UTC

Update

Customers using a Single Sign-On provider may be experiencing issues logging into Greenhouse if the provider has been impacted by these DNS issues. Please check the status of your identity provider for more information.
Posted Oct 21, 2016 - 13:47 UTC

Monitoring

The DNS issues with our CDN provider and other dependencies appear to be functioning normally once again. We will continue monitoring the situation and post any additional updates as we have them.
Posted Oct 21, 2016 - 13:41 UTC

Identified

Several major DNS service providers are currently experiencing a DDoS attack which is leading to unreliability across a large number of internet services. Although Greenhouse itself uses another DNS provider, our CDN and several other dependencies use this service. You may experience intermittent issues in using Greenhouse, among other services, until this issue is resolved. We thank you for your patience and are doing everything in our power to mitigate this issue. We will provide an update as soon as we have more information
Posted Oct 21, 2016 - 12:49 UTC