Greenhouse
All Systems Operational

About This Site

Status page for Greenhouse.io services

Greenhouse Products Operational
90 days ago
99.99 % uptime
Today
Greenhouse Recruiting ? Operational
90 days ago
99.96 % uptime
Today
Greenhouse Job Boards Operational
90 days ago
100.0 % uptime
Today
Greenhouse Interview Scheduling ? Operational
90 days ago
99.97 % uptime
Today
Greenhouse Onboarding ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse Business Intelligence Connector Operational
90 days ago
100.0 % uptime
Today
Greenhouse API Operational
90 days ago
100.0 % uptime
Today
Greenhouse Developer Portal ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse Document Service ? Operational
90 days ago
100.0 % uptime
Today
Core Infrastructure Operational
AWS EC2 ? Operational
AWS RDS ? Operational
AWS S3 ? Operational
AWS ELB ? Operational
Other Infrastructure Operational
NS1 DNS ? Operational
Fastly CDN — Amsterdam (AMS) ? Operational
Fastly CDN — Ashburn (IAD) ? Operational
Fastly CDN — Atlanta (ATL) ? Operational
Fastly CDN — Auckland (AKL) ? Operational
Fastly CDN — Boston (BOS) ? Operational
Fastly CDN — Brisbane (BNE) ? Operational
Fastly CDN — Chicago (ORD) ? Operational
Fastly CDN — Dallas (DFW) ? Operational
Fastly CDN — Denver (DEN) ? Operational
Fastly CDN — Dubai (FJR) ? Operational
Fastly CDN — Frankfurt (FRA) ? Operational
Fastly CDN — Hong Kong (HKG) ? Operational
Fastly CDN — London (LCY) ? Operational
Fastly CDN — London (LHR) ? Operational
Fastly CDN — Los Angeles (LAX) ? Operational
Fastly CDN — Melbourne (MEL) ? Operational
Fastly CDN — Miami (MIA) ? Operational
Fastly CDN — New York (JFK) ? Operational
Fastly CDN — Osaka (ITM) ? Operational
Fastly CDN — Paris (CDG) ? Operational
Fastly CDN — Perth (PER) ? Operational
Fastly CDN — San Jose (SJC) ? Operational
Fastly CDN — Sāo Paulo (GRU) ? Operational
Fastly CDN — Seattle (SEA) ? Operational
Fastly CDN — Singapore (SIN) ? Operational
Fastly CDN — Stockholm (BMA) ? Operational
Fastly CDN — Sydney (SYD) ? Operational
Fastly CDN — Tokyo (NRT) ? Operational
Fastly CDN — Wellington (WLG) ? Operational
Third-Party Dependencies Operational
Mailgun — Inbound ? Operational
Mailgun — Outbound ? Operational
Mailgun — SMTP ? Operational
Mailgun — API ? Operational
Google Drive ? Operational
Google Analytics ? Operational
Google Calendar ? Operational
Google Gmail ? Operational
Zendesk Chat ? Operational
Third-Party Integrations Operational
HelloSign ? Operational
LinkedIn Recruiter System Connect Operational
LinkedIn Cross System Awareness Operational
Slack Apps/Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019
Resolved - This incident has been resolved.
Aug 19, 12:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 12:03 EDT
Update - A fix for this issue is in testing and will be available soon.
Aug 19, 11:02 EDT
Identified - We've identified an issue with candidates submitting applications to job posts with hidden education fields. We will provide updates shortly.
Aug 19, 10:14 EDT
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
Resolved - Starting around 23:00 UTC (7:00pm EDT) on 8/12/2019 and until about 13:45 UTC (9:45am EDT) on 8/13/2019, some users of Greenhouse Recruiting experienced delays with both job post changes and incoming applications. Specifically, changes made to job posts and job boards were not appearing on Greenhouse Job Boards for a subset of users and some candidate applications made through Greenhouse Job Boards were not appearing in Greenhouse Recruiting for the same set of users.

We identified the issue around 12:45 UTC. By 13:00, all job post changes had synced to Greenhouse Job Boards. By 13:45, almost all pending applications had been processed and were showing up in Greenhouse Recruiting.

There are a handful of applications that we are still working to process. We expect that they will be processed in the next few hours and will be reaching out directly to affected customers with more information.
Aug 13, 12:24 EDT
Update - All delayed applications are now processed and are appearing in Greenhouse Recruiting for all customers. We are monitoring for any further issues.
Aug 13, 09:52 EDT
Monitoring - Greenhouse Recruiting is currently experiencing delays while processing job applications from our job boards for a subset of our customers. Our team has resolved the issue that caused the delay and will continue to monitor as we process applications in the queue. We apologize for any inconvenience this has caused your teams.
Aug 13, 09:10 EDT
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019
Postmortem - Read details
Aug 9, 15:02 EDT
Resolved - This incident has been resolved. We will provide a full postmortem when we have concluded our internal investigation.

We apologize for the inconvenience this has caused you and your teams.
Aug 7, 16:05 EDT
Monitoring - Greenhouse Recruiting is now available for all customers. We will continue monitoring for any additional disruption.
Aug 7, 15:10 EDT
Update - Our team is continuing to investigate and will post updates shortly.
Aug 7, 15:04 EDT
Update - Greenhouse Recruiting is currently unavailable for some customers.
Aug 7, 14:34 EDT
Investigating - We are investigating an increase in error rates in Greenhouse Recruiting.
Aug 7, 14:24 EDT
Aug 6, 2019

No incidents reported.