Greenhouse
All Systems Operational

About This Site

Status page for Greenhouse.io services

Greenhouse Products Operational
90 days ago
99.96 % uptime
Today
Greenhouse Recruiting ? Operational
90 days ago
99.99 % uptime
Today
Greenhouse Job Boards Operational
90 days ago
100.0 % uptime
Today
Greenhouse Interview Scheduling ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse Onboarding ? Operational
90 days ago
99.75 % uptime
Today
Greenhouse Business Intelligence Connector Operational
90 days ago
100.0 % uptime
Today
Greenhouse API Operational
90 days ago
100.0 % uptime
Today
Greenhouse Developer Portal ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse Document Service ? Operational
90 days ago
100.0 % uptime
Today
Core Infrastructure Operational
AWS EC2 (us-east-1) ? Operational
AWS EC2 (us-west-2) ? Operational
AWS ELB (us-east-1) ? Operational
AWS ELB (us-west-2) ? Operational
AWS RDS (us-east-1) ? Operational
AWS RDS (us-west-2) ? Operational
AWS Route 53 (us-east-1) ? Operational
AWS Route 53 (us-west-2) ? Operational
AWS S3 (us-east-1) ? Operational
AWS S3 (us-west-2) ? Operational
Other Infrastructure Operational
Fastly CDN — Amsterdam (AMS) ? Operational
Fastly CDN — Ashburn (IAD) ? Operational
Fastly CDN — Auckland (AKL) ? Operational
Fastly CDN — Boston (BOS) ? Operational
Fastly CDN — Brisbane (BNE) ? Operational
Fastly CDN — Chicago (ORD) ? Operational
Fastly CDN — Dallas (DFW) ? Operational
Fastly CDN — Denver (DEN) ? Operational
Fastly CDN — Dubai (FJR) ? Operational
Fastly CDN — Frankfurt (FRA) ? Operational
Fastly CDN — Hong Kong (HKG) ? Operational
Fastly CDN — London (LCY) ? Operational
Fastly CDN — London (LHR) ? Operational
Fastly CDN — Los Angeles (LAX) ? Operational
Fastly CDN — Melbourne (MEL) ? Operational
Fastly CDN — Miami (MIA) ? Operational
Fastly CDN — Osaka (ITM) ? Operational
Fastly CDN — Paris (CDG) ? Operational
Fastly CDN — Perth (PER) ? Operational
Fastly CDN — San Jose (SJC) ? Operational
Fastly CDN — Sāo Paulo (GRU) ? Operational
Fastly CDN — Seattle (SEA) ? Operational
Fastly CDN — Singapore (SIN) ? Operational
Fastly CDN — Stockholm (BMA) ? Operational
Fastly CDN — Sydney (SYD) ? Operational
Fastly CDN — Tokyo (NRT) ? Operational
Fastly CDN — Wellington (WLG) ? Operational
Third-Party Dependencies Operational
Mailgun — Inbound ? Operational
Mailgun — Outbound ? Operational
Mailgun — SMTP ? Operational
Mailgun — API ? Operational
Google Drive ? Operational
Google Analytics ? Operational
Google Calendar ? Operational
Google Gmail ? Operational
Zendesk Chat ? Operational
Third-Party Integrations Operational
HelloSign ? Operational
LinkedIn Recruiter System Connect Operational
LinkedIn Cross System Awareness Operational
Slack Apps/Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2020

No incidents reported today.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Postmortem - Read details
Sep 21, 10:39 EDT
Resolved - We have completed reprocessing attachments.

Candidates who were impacted and reprocessed have been tagged with “Greenhouse- Reprocessed Attachments Sept 2020”.

To quickly find these candidates in the app, you can click the “All Candidates” top level navigation link and then open the “Profile Details” dropdown to filter by “Candidate Tag”.
Sep 11, 15:18 EDT
Update - We’ve reprocessed attachments for 99.5% of impacted applications. We’re continuing to reprocess the remaining few attachments. Candidates that were impacted and reprocessed have been tagged with “Greenhouse- Reprocessed Attachments Sept 2020”.

To quickly find these candidates in the app, you can click the “All Candidates” top level navigation link and then open the “Profile Details” dropdown to filter by “Candidate Tag”.
Sep 11, 11:59 EDT
Update - We are continuing to work on reprocessing attachments that previously failed to upload.
Sep 10, 09:38 EDT
Monitoring - New applications with attachments are now processing as expected. A small number of applications that were begun by the applicant prior to the fix may fail to include attachments. We are continuing to work on reprocessing attachments that previously failed to upload.
Sep 9, 12:55 EDT
Identified - We've identified the issue and have reduced the rate of attachment processing failures. We're investigating the small amount of new failures. We are currently reprocessing previous failures, which will restore the attachment to the candidate application in Greenhouse.
Sep 9, 11:25 EDT
Investigating - We're investigating failures to import attachments when processing some applications.
Applications impacted have a note on their activity feed with a failure message.
We're investigating reprocessing failed application attachments.
Sep 9, 10:01 EDT
Sep 10, 2020
Sep 9, 2020
Postmortem - Read details
Sep 18, 14:02 EDT
Resolved - This incident has been resolved.
Sep 9, 19:51 EDT
Update - We've released another change to improve overall site performance.
The counts of "Last 7" and "Next 7" interviews in the scheduling flow are back to normal.
Sep 9, 19:14 EDT
Monitoring - We're releasing a fix to improve overall site performance.
As part of this fix, the counts of “Last 7” and “Next 7" interviews in the the scheduling flow will temporarily display 0 for all users.
Sep 9, 17:02 EDT
Identified - We've identified an issue causing degraded performance and are releasing a fix to improve performance.
Sep 9, 15:00 EDT
Monitoring - We've identified an issue with Greenhouse Predicts that caused a spike in errors and response times for all requests. We've temporarily disabled Greenhouse Predicts and are continuing to monitor overall response times and error rates.
Sep 9, 13:56 EDT
Investigating - We're currently investigating long response times and increased error rates.
Sep 9, 13:21 EDT
Sep 8, 2020

No incidents reported.