Greenhouse
Service Under Maintenance

About This Site

This page displays the status of Greenhouse's services. For some services, including Greenhouse Recruiting and the Harvest API, status can vary by silo. Check our Support Center to understand which silo your organization runs on.

Greenhouse Recruiting ? Operational
90 days ago
99.65 % uptime
Today
Silo 1 Operational
90 days ago
99.65 % uptime
Today
Silo 2 Operational
90 days ago
99.66 % uptime
Today
Silo 3 Operational
90 days ago
99.66 % uptime
Today
Silo 4 Operational
90 days ago
99.66 % uptime
Today
Silo 101 Operational
90 days ago
99.49 % uptime
Today
Greenhouse Job Boards ? Operational
90 days ago
99.94 % uptime
Today
Greenhouse Onboarding ? Operational
90 days ago
99.94 % uptime
Today
Greenhouse Interview Scheduling ? Operational
90 days ago
100.0 % uptime
Today
Silo 1 Operational
90 days ago
100.0 % uptime
Today
Silo 2 Operational
90 days ago
100.0 % uptime
Today
Silo 3 Operational
90 days ago
100.0 % uptime
Today
Silo 4 Operational
90 days ago
100.0 % uptime
Today
Greenhouse Document Service ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse Harvest API ? Operational
90 days ago
100.0 % uptime
Today
Silo 1 Operational
90 days ago
100.0 % uptime
Today
Silo 2 Operational
90 days ago
100.0 % uptime
Today
Silo 3 Operational
90 days ago
100.0 % uptime
Today
Silo 4 Operational
90 days ago
100.0 % uptime
Today
Greenhouse Business Intelligence Connector Operational
90 days ago
100.0 % uptime
Today
Silo 1 Operational
90 days ago
100.0 % uptime
Today
Silo 2 Operational
90 days ago
100.0 % uptime
Today
Silo 3 Operational
90 days ago
100.0 % uptime
Today
Silo 4 Operational
90 days ago
100.0 % uptime
Today
Greenhouse Developer Portal ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse Website ? Operational
90 days ago
99.94 % uptime
Today
Third-Party Dependencies Operational
Mailgun — Inbound ? Operational
Mailgun — Outbound ? Operational
Mailgun — SMTP ? Operational
Mailgun — API ? Operational
Google Drive ? Operational
Google Analytics ? Operational
Google Calendar ? Operational
Google Gmail ? Operational
Zendesk Chat ? Operational
Outlook 365 ? Operational
Third-Party Integrations Operational
HelloSign ? Operational
LinkedIn Recruiter System Connect Operational
LinkedIn Cross System Awareness Operational
Slack Apps/Integrations Operational
Calendly Operational
Core Infrastructure Operational
AWS EC2 (us-east-1) ? Operational
AWS EC2 (us-west-2) ? Operational
AWS ELB (us-east-1) ? Operational
AWS ELB (us-west-2) ? Operational
AWS RDS (us-east-1) ? Operational
AWS RDS (us-west-2) ? Operational
AWS Route 53 (us-east-1) ? Operational
AWS Route 53 (us-west-2) ? Operational
AWS S3 (us-east-1) ? Operational
AWS S3 (us-west-2) ? Operational
Other Infrastructure Under Maintenance
Fastly CDN — Amsterdam (AMS) ? Under Maintenance
Fastly CDN — Ashburn (IAD) ? Operational
Fastly CDN — Auckland (AKL) ? Operational
Fastly CDN — Boston (BOS) ? Operational
Fastly CDN — Brisbane (BNE) ? Operational
Fastly CDN — Chicago (ORD) ? Operational
Fastly CDN — Dallas (DFW) ? Operational
Fastly CDN — Denver (DEN) ? Operational
Fastly CDN — Dubai (FJR) ? Operational
Fastly CDN — Frankfurt (FRA) ? Operational
Fastly CDN — Hong Kong (HKG) ? Operational
Fastly CDN — London (LCY) ? Operational
Fastly CDN — London (LHR) ? Operational
Fastly CDN — Los Angeles (LAX) ? Operational
Fastly CDN — Melbourne (MEL) ? Operational
Fastly CDN — Miami (MIA) ? Operational
Fastly CDN — Osaka (ITM) ? Operational
Fastly CDN — Paris (CDG) ? Operational
Fastly CDN — Perth (PER) ? Operational
Fastly CDN — San Jose (SJC) ? Operational
Fastly CDN — Sāo Paulo (GRU) ? Operational
Fastly CDN — Seattle (SEA) ? Operational
Fastly CDN — Singapore (SIN) ? Operational
Fastly CDN — Stockholm (BMA) ? Operational
Fastly CDN — Sydney (SYD) ? Operational
Fastly CDN — Tokyo (NRT) ? Operational
Fastly CDN — Wellington (WLG) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - This incident is resolved and we don't expect further disruptions.
Jun 10, 19:02 EDT
Monitoring - We have migrated all workloads to a new availability zone in the EU region and will continue monitoring the situation.
Jun 10, 18:25 EDT
Identified - We are migrating workloads from our upstream provider's affected availability zone. We believe that impact is minimal, but users may continue experiencing intermittent connectivity issues as we migrate workloads.
Jun 10, 17:45 EDT
Investigating - We are having intermittent issues with an upstream provider in the EU. Greenhouse Recruiting customers on silo 101 (See https://support.greenhouse.io/hc/en-us/articles/360056365191-Identify-an-organization-s-assigned-silo) may experience connectivity issues.
Jun 10, 17:00 EDT
Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - Our downstream CDN provider has resolved the issue. All systems are now operating normally.
Jun 8, 09:14 EDT
Update - Our downstream CDN provider is implementing and monitoring a fix.

The Recruiting, Onboarding, Job Boards and the Greenhouse website are accessible now with intermittent issues possible.
Jun 8, 06:54 EDT
Monitoring - An incident with our downstream CDN provider is currently affecting Recruiting, Onboarding, Job Boards and the Greenhouse website.

The sites are currently unusable due to an inability to load images, styles and javascript.

We are currently monitoring.
Jun 8, 06:22 EDT
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021
Postmortem - Read details
Jun 4, 15:56 EDT
Resolved - This issue is resolved. We will be sharing a public post-mortem regarding the incident.
Jun 3, 11:07 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 16:22 EDT
Investigating - Silo 1 Business Intelligence Connector customer's data has not been synchronized overnight. We are investigating the cause.
Jun 2, 11:18 EDT
Jun 2, 2021
Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.