BIC: Delays in delivering data
Incident Report for Greenhouse

A data migration in one of Greenhouses tables was written in such a way that caused an infinite loop. Because of this, updates began to overwhelm the data back-up system used by Greenhouse to generate BIC data. Once this was discovered, the infinite loop was stopped and writes for the table were suspended which allowed the system to catch up. Unfortunately, this resulted in BIC data being significantly delayed.

We are reviewing our processes for reviewing and releasing data migrations and we apologize for today’s delay.

Posted Dec 05, 2022 - 17:39 EST

All data has now been delivered.
Posted Dec 05, 2022 - 17:11 EST
The issue has been identified and a fix is being implemented.
Posted Dec 05, 2022 - 11:05 EST
We are currently experiencing a delay across all silos in BIC data delivery.
Posted Dec 05, 2022 - 09:28 EST
This incident affected: Greenhouse Business Intelligence Connector (Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 101).