Onboarding customers unable to use HelloSign integration

Incident Report for Greenhouse

Resolved

HelloSign have marked this incident as resolved.

Posted Apr 29, 2021 - 21:12 EDT

Monitoring

HelloSign has implemented a fix and has set their status page to "monitoring."

Posted Apr 29, 2021 - 18:01 EDT

Identified

HelloSign is reporting degraded performance. We are monitoring the service and will update this page with any status changes.

Posted Apr 29, 2021 - 16:46 EDT

Investigating

We are currently seeing issues with HelloSign Document Signing in Onboarding. This appears to be intermittently affecting all users. We are taking investigative steps and will update when we have more info.

Posted Apr 29, 2021 - 16:41 EDT

This incident affected: Third-Party Integrations (HelloSign) and Greenhouse Onboarding.