Onboarding customers unable to use HelloSign integration

Incident Report for Greenhouse

Resolved

HelloSign have marked this incident as resolved.
Posted Apr 30, 2021 - 01:12 UTC

Monitoring

HelloSign has implemented a fix and has set their status page to "monitoring."
Posted Apr 29, 2021 - 22:01 UTC

Identified

HelloSign is reporting degraded performance. We are monitoring the service and will update this page with any status changes.
Posted Apr 29, 2021 - 20:46 UTC

Investigating

We are currently seeing issues with HelloSign Document Signing in Onboarding. This appears to be intermittently affecting all users. We are taking investigative steps and will update when we have more info.
Posted Apr 29, 2021 - 20:41 UTC
This incident affected: Greenhouse Onboarding.