European customers are unable to access Greenhouse

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Apr 22, 2021 - 16:36 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 22, 2021 - 15:42 EDT

Identified

We have received a confirmation from our content delivery network provider that they are aware and are working on a mitigation.

Posted Apr 22, 2021 - 13:48 EDT

Investigating

We are investigating a repeat of yesterday's incident. Customers in Europe (Portugal region) are unable to view pages on the site.

Posted Apr 22, 2021 - 13:13 EDT

This incident affected: Greenhouse Recruiting (Silo 1, Silo 2, Silo 3, Silo 4).