Increased Error Rate

Incident Report for Greenhouse

Resolved

This incident has been resolved. Read below for more details:

Beginning 12:41pm, users who access Greenhouse Recruiting through app2.greenhouse.io experienced slow page loads and occasional errors. By 12:45pm, our corrective actions took effect and error rates and performance returned to normal.

Candidates applying through Greenhouse Job Boards or the Job Board API were not affected.

We apologize for the inconvenience this incident has caused.

Posted Feb 07, 2019 - 18:52 UTC

Monitoring

Error rates within Greenhouse Recruiting have returned to normal.

Posted Feb 07, 2019 - 18:11 UTC

Investigating

We are investigating an increase in error rate for some users of Greenhouse Recruiting.

Posted Feb 07, 2019 - 17:54 UTC

This incident affected: Greenhouse Recruiting (Silo 1).