DNS issues are affecting the availability of the Greenhouse platform

Incident Report for Greenhouse

Resolved

Our DNS provider has recovered from the attack, so we consider this incident closed. Additionally, we improved our ability to mitigate this kind of issue in the future.

Posted May 16, 2016 - 19:07 UTC

Monitoring

Our DNS provider appears to have mitigated the attack, restoring the availability of the Greenhouse platform. The issues affected our product sporadically for approximately 45 minutes. We will continue to monitor and post updates as necessary.

Posted May 16, 2016 - 16:38 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 16, 2016 - 15:22 UTC

Investigating

Our DNS provider is currently sustaining a Denial of Service attack that is affecting the availability their entire customer base, including all parts of the Greenhouse platform. For more information, please see http://www.nsonestatus.net/incidents/g9fkrhqr7wnv

Posted May 16, 2016 - 15:21 UTC