BIC Potential missing data for application_stages

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Oct 16, 2023 - 14:19 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 16, 2023 - 13:53 EDT

Update

We've identified some additional tables that may be experiencing missing data for BIC and we're in the process of restoring this data now.

stage_snapshots
applications
application_stages
application_custom_fields
scorecard_question_answers
demographic_answers
candidate_custom_fields
scorecards_attributes
offer_custom_fields
scorecard_questions
candidate_phone_numbers
candidate_email_addresses
job_post_questions

Posted Oct 16, 2023 - 12:15 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 16, 2023 - 11:36 EDT

Investigating

We are currently investigating an issue where data is missing in BIC for the application_stages table.

Posted Oct 16, 2023 - 11:20 EDT

This incident affected: Greenhouse Business Intelligence Connector (Silo 4, Silo 5, Silo 6, Silo 7, Silo 101).