Greenhouse Recruiting - Delays with Search

Incident Report for Greenhouse

Resolved

All historical updates are now reflected in search. This incident has been resolved. We apologize for any inconvenience.
Posted Jul 18, 2018 - 23:48 UTC

Monitoring

Any new updates to candidates should now be reflected in search without significant delay. Any updates that occurred over the past several hours are processing successfully and should appear normally in Greenhouse Recruiting over the next hour or so. We will continue monitoring for additional disruptions.
Posted Jul 18, 2018 - 22:15 UTC

Identified

We have identified the cause of the search delays and are working on a fix. We will post additional updates soon.
Posted Jul 18, 2018 - 21:23 UTC

Investigating

We are currently investigating an issue where actions taken on candidates are not reflecting immediately within search. Updates are being appropriately saved, but not surfacing when searched for.
Posted Jul 18, 2018 - 20:40 UTC
This incident affected: Greenhouse Recruiting (Silo 1).