Some users are not able to send candidate confirmation emails

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Mar 23, 2021 - 14:52 EDT

Monitoring

A fix has been released and we will continue monitoring far any additional problems.

Posted Mar 23, 2021 - 14:36 EDT

Identified

We've identified the issue with sending some candidate confirmation emails and a fix is in progress.

Posted Mar 23, 2021 - 14:16 EDT

Investigating

We're currently investigating the problem and will report back shortly when we have additional details.

Posted Mar 23, 2021 - 14:11 EDT

This incident affected: Greenhouse Recruiting (Silo 1).