Some users are not able to send candidate confirmation emails

Incident Report for Greenhouse

Resolved

This incident has been resolved.
Posted Mar 23, 2021 - 18:52 UTC

Monitoring

A fix has been released and we will continue monitoring far any additional problems.
Posted Mar 23, 2021 - 18:36 UTC

Identified

We've identified the issue with sending some candidate confirmation emails and a fix is in progress.
Posted Mar 23, 2021 - 18:16 UTC

Investigating

We're currently investigating the problem and will report back shortly when we have additional details.
Posted Mar 23, 2021 - 18:11 UTC
This incident affected: Greenhouse Recruiting (Silo 1).