At approximately 10pm ET on 5/16/16, our chat provider, Olark, released a statement regarding the issues that affected Greenhouse Recruiting and Onboarding. We will begin the careful process of re-enabling chat within Greenhouse Recruiting on 5/17/16. We will be following up with Olark to help make sure this does not happen again.
Posted May 17, 2016 - 10:34 UTC
Monitoring
We believe an issue between our chat partner and Greenhouse was causing JavaScript errors throughout the Greenhouse Recruitment application, resulting in a variety of errors for some customers. As a result, we have temporarily disabled our chat functionality whilst we investigate further.
Posted May 16, 2016 - 22:06 UTC
Update
We are investigating reports of degraded performance across the Greenhouse Recruitment application. We are sorry for any inconvenience these issues are causing.
Posted May 16, 2016 - 21:18 UTC
Investigating
We are receiving reports that some customers are receiving errors whilst using Greenhouse Recruitment's scheduling tool with Google Calendar. We are investigating this issue and will post updates as we learn more.