Greenhouse Support Currently Unavailable

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Jul 02, 2019 - 10:50 EDT

Update

Live chat is currently available in Greenhouse Recruiting and Greenhouse Onboarding, and the help center is once again accessible at support.greenhouse.io. We will continue monitoring for additional disruptions.

Posted Jul 02, 2019 - 10:25 EDT

Monitoring

Our support provider, Zendesk, is currently experiencing an outage that is impacting live chat in Greenhouse Recruiting, live chat in Greenhouse Onboarding, and access to the Greenhouse Help Center at support.greenhouse.io.

We will continue monitoring the situation and post updates as they become available. In the meantime, support requests can still be submitted via email at support@greenhouse.io.

Posted Jul 02, 2019 - 10:02 EDT

This incident affected: Third-Party Dependencies (Zendesk Chat).