Failing candidate exports to BambooHR

Incident Report for Greenhouse

Resolved

This incident has been resolved.
Posted Dec 04, 2024 - 22:39 UTC

Monitoring

BambooHR has confirmed they deployed another fix. We are monitoring the results.
Posted Dec 04, 2024 - 17:50 UTC

Update

We are seeing an improvement in the success rate of customers being able to export candidates to BambooHR. We are waiting for confirmation from BambooHR that the issue has been resolved.
Posted Dec 04, 2024 - 15:23 UTC

Identified

We are still seeing issues with customers exporting candidates to BambooHR.

We are continuing to work with BambooHR to resolve this issue.
Posted Dec 03, 2024 - 21:36 UTC

Monitoring

BambooHR has implemented a fix in their system. We are monitoring the results.
Posted Dec 03, 2024 - 20:05 UTC

Update

BambooHR has identified an issue in their system and is working to resolve it.
Posted Dec 03, 2024 - 19:31 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 03, 2024 - 17:19 UTC

Identified

We are seeing issues with customers exporting candidates to BambooHR and have reached out to BambooHR for support and resolution.
Posted Dec 03, 2024 - 13:40 UTC
This incident affected: Third-Party Integrations (BambooHR).