Dropped system generated emails

Incident Report for Greenhouse

Resolved

This incident has been resolved.
Posted Nov 07, 2021 - 13:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2021 - 15:28 UTC

Update

We have confirmed that this issue is impacting a small subset of customers using a particular email security service.
Posted Nov 05, 2021 - 21:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 05, 2021 - 17:54 UTC

Investigating

We are seeing elevated reports of dropped system generated Greenhouse Recruiting emails. We are currently investigating.
Posted Nov 05, 2021 - 13:50 UTC