Account Settings page is unavailable for some customers

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Aug 01, 2019 - 17:10 EDT

Monitoring

Our team has identified and fixed the cause of the issue.

Posted Aug 01, 2019 - 17:00 EDT

Identified

We've identified increased error rates when accessing the "Account Settings" page in Greenhouse Recruiting for some customers. Our team is currently investigating the cause of these errors.

Posted Aug 01, 2019 - 16:54 EDT

This incident affected: Greenhouse Recruiting (Silo 1).