Data for October 17th not refreshed in Business Intelligence Connector

Incident Report for Greenhouse

Resolved

This incident is resolved and BIC data for affected customers has been refreshed. We apologize for the inconvenience.

Posted Oct 17, 2019 - 14:41 EDT

Identified

We've identified the problem and are in the process of rolling out a fix.

Posted Oct 17, 2019 - 12:12 EDT

Investigating

We are investigating an issue affecting the refresh of data for October 17th 2019 for some customers of the Business Intelligence Connector.

Customers who connect to Redshift with the database name "greenhouse2" are unaffected.

Posted Oct 17, 2019 - 12:09 EDT

This incident affected: Greenhouse Business Intelligence Connector (Silo 1).