Unable to sign e-signature documents in Greenhouse Onboarding

Incident Report for Greenhouse

Resolved

We're happy to say that this issue is resolved. E-signatures have been processing normally for several hours and we expect no further delays. Thank you for your patience.

Posted Feb 19, 2020 - 20:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 19, 2020 - 17:04 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 19, 2020 - 16:51 UTC

Monitoring

A fix has been identified and we are monitoring the results.

Posted Feb 19, 2020 - 16:48 UTC

Investigating

We are currently investigating an issue that is preventing some users from signing esignature documents in Greenhouse Onboarding.

Posted Feb 19, 2020 - 15:55 UTC

This incident affected: Greenhouse Onboarding.