Errors when building new Reports with Report Builder

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Aug 24, 2021 - 19:17 UTC

Update

We have confirmed our fix has restored creating new reports through Report Builder. We have identified a very small number of reports (less than 30) that were updated this morning and are now failing to load. We are working through fixing each of these reports.

Posted Aug 24, 2021 - 18:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2021 - 16:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 24, 2021 - 16:20 UTC

Investigating

We're investigating errors from users building new reports using the Report Builder.
We believe existing reports and new essential reports are not impacted.

Posted Aug 24, 2021 - 15:41 UTC

This incident affected: Greenhouse Recruiting (Silo 1, Silo 2, Silo 3, Silo 4, Silo 101).