Greenhouse Recruiting: Degraded Performance

Incident Report for Greenhouse

Resolved

The issue is resolved and there should be no delays seeing changes to candidates in search results or errors while searching.
Posted Mar 29, 2022 - 23:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 29, 2022 - 18:19 UTC

Update

Remediation is in process. Expected impact includes out of date search results and an error searching for some users.
Posted Mar 29, 2022 - 17:15 UTC

Identified

We have identified the issue. We are working to resolve.
Posted Mar 29, 2022 - 15:24 UTC

Investigating

Some customers on Silo 2 may be seeing elevated errors. We are investigating.
Posted Mar 29, 2022 - 14:26 UTC
This incident affected: Greenhouse Recruiting (Silo 2).