BIC missing some custom field new records

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Jan 05, 2024 - 18:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 05, 2024 - 17:15 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 05, 2024 - 14:54 UTC

Investigating

We are re-running the upload of the following BIC tables as new records from yesterday's data may not have properly synced.
- agency_question_custom_fields
- application_custom_fields
- candidate_custom_fields
- job_custom_fields
- offer_custom_fields
- opening_custom_fields
- referral_question_custom_fields
- rejection_question_custom_fields
- user_attribute_custom_fields

Posted Jan 05, 2024 - 14:14 UTC

This incident affected: Greenhouse Business Intelligence Connector (Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 101).