Inability to Access Silo 4

Incident Report for Greenhouse

Resolved

This incident has been resolved.
Posted May 21, 2024 - 19:21 UTC

Monitoring

Silo 4 access has been restored. We will continue to monitor the site.
Posted May 21, 2024 - 17:10 UTC

Update

We are continuing our work to restore service. We will update again in an hour.
Posted May 21, 2024 - 16:05 UTC

Update

Several customers are reporting the inability to access Greenhouse. We have narrowed it down to Silo 4 and working on a resolution.
Posted May 21, 2024 - 15:11 UTC

Update

We have identified that this is only affecting Silo 4.
Posted May 21, 2024 - 14:20 UTC

Identified

We have identified an issue where users were accidentally disabled. We are working on this fixing this immediately.
Posted May 21, 2024 - 14:08 UTC
This incident affected: Greenhouse Recruiting (Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 101).