Email and Scheduling Issues - Outlook
Incident Report for Greenhouse
Resolved
This incident has been resolved.
Posted Sep 16, 2022 - 09:47 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2022 - 19:26 EDT
Identified
We have identified that some third-party services for email security have blocklisted our domain causing it to be flagged as unsafe in some email clients like Outlook. We are working with them to resolve this issue in the next 48 hours.
Posted Sep 15, 2022 - 11:54 EDT
Update
We are continuing to investigate this issue.
Posted Sep 15, 2022 - 07:16 EDT
Investigating
We are investigating customer reports of blocked or unsafe content with Greenhouse links in Outlook emails.
Posted Sep 14, 2022 - 19:16 EDT
This incident affected: Greenhouse Recruiting (Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 101).