Greenhouse Recruiting Performance Issues

Incident Report for Greenhouse

Resolved

All search features are back online and we have observed no further performance degradations as a result of this incident. We apologize for the inconvenience.

Posted Dec 05, 2016 - 19:37 UTC

Monitoring

Our team has identified and addressed the cause of the performance degradation and Greenhouse Recruiting is now responding normally. Custom field search, education search, and accent support are temporarily unavailable on the Candidates tab at this time. We apologize for the inconvenience.

Posted Dec 05, 2016 - 18:37 UTC

Investigating

Internal monitoring is reporting a number of errors and general slowness in the Greenhouse Recruiting app. Some customers may not be able to reach Greenhouse Recruiting at all. Our team is investigating and will post an update with more information shortly.

Posted Dec 05, 2016 - 18:28 UTC