Error Parsing Resumes in Greenhouse Recruiting

Incident Report for Greenhouse

Resolved

This incident has been resolved.
Posted Oct 02, 2019 - 00:16 UTC

Identified

This issue has been identified and we are working with our vendor to correct the issue.
Posted Oct 01, 2019 - 21:44 UTC

Investigating

Resume Parsing is currently unavailable in Greenhouse Recruiting. Additionally, resumes forwarded to a Maildrop email address cannot be parsed and will not create new candidates or append attachments to existing candidates.
Posted Oct 01, 2019 - 20:27 UTC
This incident affected: Greenhouse Recruiting (Silo 1).
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