All pending emails have now been sent successfully, and new emails sent from Greenhouse Recruiting are processing at a normal rate. We apologize for the inconvenience these issues have caused and will be taking measures to help protect against this type of delay in the future.
Posted Jan 27, 2017 - 22:50 UTC
Monitoring
Our team has implemented a fix and the pending emails are now sending at a faster rate. We will continue monitoring the situation and post additional updates as necessary.
Posted Jan 27, 2017 - 22:11 UTC
Identified
Our team has identified the source of the email issues and has confirmed that all messages are being processed and sent after a delay. We advise that customers do not resend any delayed emails, as this could result in duplicate messages reaching the recipients.
Posted Jan 27, 2017 - 21:52 UTC
Investigating
We are investigating issues with customer emails not being sent properly through Greenhouse Recruiting. We will post an update with more information shortly.