Greenhouse Recruiting - Email Issues

Incident Report for Greenhouse

Resolved

This incident has been resolved. We apologize for any inconvenience.

Posted Jul 13, 2018 - 13:56 UTC

Monitoring

Our partner has implemented a fix for our email services, we are monitoring for any further degradation. Any emails that were scheduled to go out in the future will successfully go out now. If you received an error in the app, that e-mail will need to be retried. We apologize for any inconvenience.

Posted Jul 13, 2018 - 13:16 UTC

Identified

Our partner has identified the issue and is implementing a fix.

Posted Jul 13, 2018 - 13:05 UTC

Investigating

Our email provider is currently experiencing issues, resulting in emails failing to be sent from Greenhouse. We are investigating the issue and will provide an update shortly.

Posted Jul 13, 2018 - 12:06 UTC

This incident affected: Greenhouse Recruiting (Silo 1).