Greenhouse BIC: Delay in "greenhouse_usages" table

Incident Report for Greenhouse

Resolved

We have retrieved the data and uploaded these last files to all customer's buckets. We apologize for the delay in this table.

Posted Jan 27, 2022 - 21:33 UTC

Monitoring

We have created a patch to fill this table in the absence of our vendor's data. These queues are processing now.

Posted Jan 27, 2022 - 21:04 UTC

Identified

We have narrowed this to an issue with a third-party vendor. They are investigating.

Posted Jan 27, 2022 - 17:54 UTC

Investigating

Greenhouse BIC is experiencing delays in the "greenhouse_usages" tables. All other files have been delivered at this time. We are investigating the issue.

Posted Jan 27, 2022 - 15:06 UTC

This incident affected: Greenhouse Business Intelligence Connector (Silo 1, Silo 2, Silo 3, Silo 4, Silo 101).