Greenhouse Recruiting Increased Errors

Incident Report for Greenhouse

Resolved

We have not identified any additional increases in errors in Greenhouse Recruiting or the Harvest API. We apologize for any inconvenience this issue has caused for you and your teams.

Posted May 07, 2018 - 19:57 UTC

Monitoring

Internal tooling shows Greenhouse Recruiting and the Harvest API are now responding without any increased error rate. We will continue monitoring for any additional disruptions.

Posted May 07, 2018 - 19:40 UTC

Identified

Our team has identified an issue with one of the Greenhouse Recruiting databases that is resulting in increased errors for some users. Candidate Search, Sourcing, and the Harvest API are all currently affected.

Posted May 07, 2018 - 19:33 UTC

This incident affected: Greenhouse Harvest API (Silo 1) and Greenhouse Recruiting (Silo 1).