No jobs in drop-down when converting prospects to candidates or transferring candidates between jobs

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Apr 28, 2021 - 19:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2021 - 19:02 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 28, 2021 - 18:30 EDT

Update

We believe we have identified a fix for this issue and are deploying it now.

Posted Apr 28, 2021 - 17:25 EDT

Investigating

We are currently seeing issues where some users are not seeing jobs appear in the drop-down menu when converting prospects to candidates on jobs, or selecting to transfer candidates to other jobs, despite having permission to view the jobs.

Posted Apr 28, 2021 - 16:41 EDT

This incident affected: Greenhouse Recruiting (Silo 1, Silo 2, Silo 3, Silo 4).