No jobs in drop-down when converting prospects to candidates or transferring candidates between jobs

Incident Report for Greenhouse

Resolved

This incident has been resolved.
Posted Apr 28, 2021 - 23:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2021 - 23:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 28, 2021 - 22:30 UTC

Update

We believe we have identified a fix for this issue and are deploying it now.
Posted Apr 28, 2021 - 21:25 UTC

Investigating

We are currently seeing issues where some users are not seeing jobs appear in the drop-down menu when converting prospects to candidates on jobs, or selecting to transfer candidates to other jobs, despite having permission to view the jobs.
Posted Apr 28, 2021 - 20:41 UTC
This incident affected: Greenhouse Recruiting (Silo 1, Silo 2, Silo 3, Silo 4).
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