Errors sending offer letters with DocuSign

Incident Report for Greenhouse

Resolved

This incident has been resolved.
Posted Feb 27, 2024 - 23:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 27, 2024 - 23:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 27, 2024 - 22:35 UTC

Investigating

We are currently investigating issues with users unable to send offer letters with the DocuSign integration
Posted Feb 27, 2024 - 22:24 UTC
This incident affected: Greenhouse Recruiting (Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 101).