Issues sending offers with Adobe Acrobat Sign

Incident Report for Greenhouse

Resolved

This incident has been resolved.
Posted Jun 17, 2024 - 22:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2024 - 21:24 UTC

Update

We are almost finished implementing the fix for sending agreements via Adobe Acrobat Sign, once we verify our the implementation we'll release the fix for users.
Posted Jun 17, 2024 - 15:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 14, 2024 - 13:34 UTC

Investigating

Some users are reporting problems sending agreements via the Adobe Acrobat Sign Integration
Posted Jun 13, 2024 - 19:27 UTC
This incident affected: Third-Party Integrations (Adobe Acrobat Sign).