We have begun reenabling the advanced search settings for a small subset of organizations and are monitoring performance of the underlying infrastructure to ensure that no further degradation occurs. When we are confident that no further issues will arise, we will continue reenabling functionality for additional organizations.
Posted Nov 15, 2016 - 22:44 UTC
Resolved
We have continued to monitor the Greenhouse Recruiting application and have identified no further degradations of the search functionality that caused the issue earlier in the day. We will post an additional update and post-mortem when the remaining search features are enabled tomorrow.
Posted Nov 14, 2016 - 23:25 UTC
Monitoring
We have implemented a fix and the Candidates tab is now responding normally, but new search functionality (like custom field search and accent support) is temporarily unavailable. During the deploy, some users reported seeing an error about all of Greenhouse Recruiting appearing unavailable, but these errors resolved themselves almost immediately. Our team is monitoring for other issues and will post additional updates soon.
Posted Nov 14, 2016 - 16:26 UTC
Identified
We have identified an issue that is preventing all users from accessing the Candidates tab in Greenhouse Recruiting and our team is currently working to resolve this problem. We apologize for the inconvenience.